Dear CS Manager,
Customer success is tough. You care about your clients, work hard to keep them happy.
But sometimes deals slip away. Renewals that seemed secure suddenly fall through. The warning signs were there, scattered across hundreds of emails and case notes.
This happens to good CS managers everywhere.
So we built Canary.
It reads every Salesforce email and case note, spots trouble early, and shows you who needs help, right in Slack.
It's not a $40K enterprise platform that takes 6 months to set up. It's a Slack app that works in 5 minutes.
Catch problems 30-60 days before they become lost deals. Save one $50K client and Canary pays for itself for years.
See It Work
Video Demo Coming Soon
A Monday Morning
Jennifer opens Slack. Types
/canarydo
🟢 Dunder Mifflin trending up
🟡 Pied Piper declining
🔴 Bluth Company dropped 40%
She clicks Bluth. Canary surfaces three signals:
CFO Email
"Still waiting on that reporting fix, pulling data manually..."
Case Note
"Evaluating options for next quarter"
Support Ticket
"Third time reporting this issue"
None of these are alarming on their own. Together, the pattern is clear. The issue is escalated the same day. The blocker is fixed. The renewal stays on track.
Without Canary? "Fine for now" becomes ghosted calls 45 days later.
Introducing Canary, a new kind of customer success tool.
- ~ Connects to Salesforce and Slack in 5 minutes.
- ~ Reads what customers actually say, not just product clicks.
- ~ Surfaces at-risk accounts before it's too late.
- ~ Simple and focused, not enterprisey and bloated.
- ~ $49/user/month, the ROI is immediate.
We're letting a few CS managers try Canary early. No credit card. No sales calls. No 6-month implementation. Just 15 minutes to see if this saves a deal you were about to lose.
Thanks for signing up! 🐤
We'll be in touch soon.
Know before they go.
P.S. Got questions? We've got answers.
P.P.S. Read our
We think CS tools got it backwards.
Most platforms ask you to log in, check dashboards, run reports,
and interpret scores. That's not how urgent work happens.
Customer success lives in Slack. Customer truth lives in their
words. The gap between those two things is where accounts slip
through.
We believe the best tools don't add steps. They remove them.
Canary doesn't give you more data to analyze. It tells you what
matters, where you already are, in time to do something about
it. No implementation project. No change management. No asking
your team to adopt another platform they'll ignore.
Just earlier signals. Fewer surprises. More renewals.
Canary connects to Salesforce and Slack. It reads customer emails and case notes, looks for sentiment shifts and warning signs, then surfaces what matters in a daily Slack alert. Green means healthy. Yellow means watch. Red means call today.
You connect Salesforce and Slack through OAuth. No IT involved. Canary reads every customer email for tone changes, passive language, timeline pressure, and disengagement. Once a day, you get a simple heatmap in Slack showing which accounts need attention.
Those platforms cost $18K-88K per year and take months to implement. Canary costs about $5K per year and works in five minutes. They track product usage. We focus on what customers actually say.
$49 per user per month with a five-user minimum. If you save one $50K account, Canary pays for itself for eight years.
About five minutes. Two OAuth connections and you're done. No IT department. No implementation project.
Today, Canary integrates with Salesforce and Slack. We're intentionally focused on doing a small number of integrations well rather than supporting many at a surface level.